Welcome to the Community!
Really sorry to hear you're having trouble with your TiVo®.
I've run diagnostics on your equipment and I can see an issue with your upstream power levels that is likely causing the error you've described. I'd like to send a technician to adjust this for you.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Look forward to hearing from you!
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