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Lara1990
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Error 7400

Hi, - few weeks ago we got error 7400 on our tv screen and had to have an engineer out who said it had been a problem with our virtual card. He fixed it and all was okay. However now every time we turn the box on from standby the error comes up again, after a couple of resets it goes off eventually but this is really annoying. I shouldn't have to keep doing his every day! Any ideas why?!!

Lara
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Re: Error 7400

Hello Lara,

 

Welcome to the community and I'm sorry to hear this is still happening. 

 

Yes you shouldn't need to keep rebooting the box to remove this error message so I would like to arrange for someone to take a look at this and find out why it's still happening so if you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.

 

Speak to you soon

 

Rose
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