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MatR
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Error 7400

Anyone else experiencing this error at the minute? Rebooted, rebooted, then rebooted the set top box, and we still have this error bouncing around the screen.

As far as I can tell, the only error we're experiencing is that there's an error message on screen.

Is this an engineer call out, or will it right itself?
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Forum Team
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Re: Error 7400

Hello MatR,

 

Sorry to hear you're experiencing issues with your Virgin box and I would like to welcome you to the community.

 

I want to take a look into this for you but I will need to gain access to your account so if you click on the purple envelope at the top right of your screen you will see a message waiting for you requesting further details.

 

Speak to you soon

Rose
Forum Team


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