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Shugg
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Error 6117

ok, Catch Up is crashing with error 6117.  Service Status shows No Known Issues and I have run a test which shows no problems.  What's going on???  Thanks.

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Re: Error 6117

Hi there Shugg, 

I'm really sorry to hear that you were getting the error code 6117 when trying to watch On Demand on Monday. I've done a little bit of investigation, and can see that on Monday evening we were experiencing some issues with the On Demand / Catch UP TV in your area. Service should have gone back to normal later that night. 

I've run some tests on your TiVo® this morning and all stats appear to be fine, and can see no further local issue. 

Could you please let me know if you are still experiencing an issue with these services? 

Many thanks and apologies again 

Huw

 


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Re: Error 6117

ok, will do and thanks.  Just a bit peeved that the Status page said No Issues.

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