That's it I've decided to get rid of virgin now last two weeks all I got was error 319 now I go to watch a film on demand error 407 I can't be bothered to phone up because it's just a waist of time and they can't help ,I should of stayed with sky virgin are a complete joke customer service it non existence very unhappy and would not recommend virgin total a waste of time
I'm sorry to hear that you are leaving us due to the 319 On Demand error.
This is a known issue that our technicians are still working on. There has been an update sent out for this, which has improved On Demand access for certain content, however we are aware that there are still ongoing issues with new programmes.
Currently, if you are getting the Error 319 when trying to view On Demand programmes that have just been aired live, please retry again later.
We apologise for the inconvenience this ongoing issue causes.
Virgin Media Forum Team
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