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tinsoldier27
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Message 1 of 11
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Error 319 and Sky

I know that Error 319 has been happening for more than a week. Although the service status page says that it has been solved, and has as far as Fox on Demand has returned, Sky on Demand is still 319.

Has anyone else had this problem. Some series are coming to their end!. 

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BinghamBloke
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Message 2 of 11
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Re: Error 319 and Sky

Still getting 319 errors here but the fault has been removed from my status page.....
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tinsoldier27
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Message 3 of 11
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Re: Error 319 and Sky

Just seen Service Status saying they are going to fix it by tonight. Keeping my fingers crossed.

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Forum Team
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Re: Error 319 and Sky

HI tinsoldier27

 

Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your TV service lately.

 

We've been experiencing some issues with individual programs on our On Demand and Catch Up service so I'm just checking in to see how things are for you at the moment? If you're still experiencing problems, let us know what programs you're having problems with and I'll take a look right away.

 

Take care

Craig


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tinsoldier27
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Message 5 of 11
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Re: Error 319 and Sky

Specifically Zoo, The Last Ship and Shades of Blue. These series are ending soon.
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Message 6 of 11
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Re: Error 319 and Sky

Thanks for clarifying tinsoldier27

 

Apologies again for the inconvenience these issues are causing, we're looking forward to getting this resolved.

 

Take care

Craig


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tinsoldier27
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Message 7 of 11
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Re: Error 319 and Sky

Please make this quick. This has been going on for weeks now and I have already missed episodes .P.S. Nashville's gone as well.
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Forum Team (Retired) BenD_H
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Message 8 of 11
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Re: Error 319 and Sky

Hi Tinsoldier27,

 

Thank you for your messages, the teams are working hard to resolve all issues and we know that during the time Nashville was to be uploaded, it encountered a fault similar to other content with the On Demand.

 

We are working to fix these issues soon and look forward to updating you all. 

 

Many t

 

Ben


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tinsoldier27
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Message 9 of 11
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Re: Error 319 and Sky

Some Sky on Demand for programmes M+ have completely disappeared, Nashville, The Last Ship and Zoo. I hope this is something to do with the repair.

Also Secrets and Lies episode 2 on W has disappeared. Is there a connection with the Sky problem?.

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Forum Team (Retired) BenD_H
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Message 10 of 11
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Re: Error 319 and Sky

Hi Tinsoldier27,

 

Thank you for your reply.

 

The issue exists with the delayed upload of content across the board, whether this is all Sky content right now is only a coincidence at this moment, if proven that could change of course. 

 

Our teams are still working to resolve this and bring the shows to you ASAP


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