Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your TV service lately.
We've been experiencing some issues with individual programs on our On Demand and Catch Up service so I'm just checking in to see how things are for you at the moment? If you're still experiencing problems, let us know what programs you're having problems with and I'll take a look right away.
Thank you for your messages, the teams are working hard to resolve all issues and we know that during the time Nashville was to be uploaded, it encountered a fault similar to other content with the On Demand.
We are working to fix these issues soon and look forward to updating you all.