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E4 and More4 pixelated

Down graded my service this week to save some £. Now E4 and More4 reception is pixelated. Grateful for any help.

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Re: E4 and More4 pixelated

Hey Carobbo74


Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your TV service at the moment. 


I've not been able to locate your account to take a closer look at this from our end unfortunately, so I can do so, could you respond to the private message I've sent with the requested information? 


You can view the message by clicking the red envelope on the top left of this page. Sorry again for the inconvenience this is causing. 


Look forward to hearing from you


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