I'm sorry to learn about the problems with your TV service at the moment, you should be getting the same channels on both devices so it's a little strange.
Are you trying to view the HD version of Sky Sports? Try the standard channel (Ch 516) and let me know how you get on
Look forward to hearing from you
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Thanks for coming back and letting us know things are resolved now.
If you have any further issues you know where to find us.
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