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Belly9000
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Distorted warbling sound

Hi,
I got set up today with phone, internet and tv. I have the 500gb TiVo box. I keep getting a distorted/warbling sound when watching channels. Sometimes the sound just goes completely. I have the hdmi set up on a hdmi splitter however this worked fine with a free view hd box and continues to with a PS4?

Regards
Chris
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jb66
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Message 2 of 9
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Re: Distorted warbling sound

Does it do it without the splitter?
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Belly9000
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Re: Distorted warbling sound

I've not tried this yet. I was going to try that as a last resort. I've changed the hdmi to the one I previously used for the free view hd box. If it still occurs I'll try it splitter free.

Thanks
Chris
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Belly9000
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Message 4 of 9
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Re: Distorted warbling sound

I've tried a different hdmi cable and without splitter. It's still occurring however not as often. Could it be due to having just been set up this morning?

Regards
Chris
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Forum Team
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Re: Distorted warbling sound

Hi Chris,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your sound.

 

The checks you've done so far are great, I just need to check a couple more things. Can you try a HDMI directly between the TiVo® and the TV but in a different HDMI port? For example, if you currently use HDMI 1, try putting the HDMI into HDMI 2 instead.

 

With the tests you've done already, we can rule out the splitter and the leads as the cause of the problem. If you continue to get problems after switching ports then we can assume the TiVo® is at fault.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Belly9000
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Message 6 of 9
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Re: Distorted warbling sound

Hi Josh,
I've tried this also with hdmi3 direct to the tv but the same problem occurs. I have an engineer coming now Saturday.
The only thing other than a faulty box I can think is an issue with signal being too high or out of sync but hopefully we'll find out Saturday.

Regards
Chris
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Re: Distorted warbling sound

Hi Chris,

 

Glad to hear you've got a technician booked to sort this for you.

 

Let me know how the appointment goes and give me a shout if you need anything else.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Belly9000
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Message 8 of 9
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Re: Distorted warbling sound

Hi,
The box was faulty. It was changed and it's been fine since.

Regards
Chris
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Re: Distorted warbling sound

Hi Chris,

 

Awesome, let me know if you need anything else.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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