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blue1878
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Delivery of Tivo Box

Why is it that Virgin cannot give customers a time when there Tivo box will be delivered??  Virgin say that it will be anytime between 7am and 9pm.  This is no good for someone like myself because I live alone and cannot always stay at home ALL day waiting for a delivery.  This is very poor by Virgin

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Re: Delivery of Tivo Box

Hi blue1878,

 

Firstly, I'd like to welcome you to the Community! Smiley Happy

 

Secondly, I am very sorry that you feel this way regarding the delivery of your TiVo®.

 

We can never provide specific times for equipment deliveries due to the fact that we work with couriers to provide delivery for you.

 

I can understand that this can be very frustrating and I offer my sincere apologies for any inconvenience.

 

Let me know if there is anything further I can do to help,

 

Nat_J

 

 


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