I have on my experian credit report a defaulted account with virgin media, which i beleive i sorted out last year (and is reflected as such on my equifax credit report)
I have written to the consumer underwriter dept and heard nothing back. Please can someone provide me the email address that people seem to have had luck with in the past?
I'm sorry to hear that you've experienced a problem with your credit report and haven't heard anything back from our underwriting team.
You can get in touch with the Consumer Underwriting Services on the following email addresses:
or by writing in to:
Eagle Court 3
Virgin Media Forum Team
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