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DrogoNevets
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Consumer Underwriting services

I have on my experian credit report a defaulted account with virgin media, which i beleive i sorted out last year (and is reflected as such on my equifax credit report)

I have written to the consumer underwriter dept and heard nothing back. Please can someone provide me the email address that people seem to have had luck with in the past?

 

TIA

 

Drogo

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Forum Team
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Re: Consumer Underwriting services

Hi DrogoNevets,

I'm sorry to hear that you've experienced a problem with your credit report and haven't heard anything back from our underwriting team.

You can get in touch with the Consumer Underwriting Services on the following email addresses:

consumerunderwritingservices@virginmedia.co.uk

creditfileamendments@virginmedia.co.uk

 

or by writing in to:

 

Consumer Underwriting
Virgin Media
Eagle Court 3
Coventry Road
Sheldon
Birmingham
B26 3RZ

 

 

Thanks,

Terri

Virgin Media Forum Team


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Tonygeddes
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Re: Consumer Underwriting services

I have been with virgin for 2yrs now no missed payments and now I have come to upgrade my phone and I've been turned down. I even have tv for over 9yrs and now broadband for 12 months. Any ideas why.
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