The volume and mute buttons on our zapper have stopped working since I unplugged and moved the TV. We have an LG model number 42PQ3000 - ZA. I have tried all the codes and suggestions listed on the Virgin website and contacted the support team by phone, but all to no avail. Would be grateful if anybody has any advice/ different codes.
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Yes, I have tried everything suggested on the website and by the support team. I had a similar problem when we got a replacement Tivo box some months ago and the person I spoke to at Virgin gave me a code that worked. Unfortunately, I didn't make a note of it and my recent enquiries with Virgin have not resulted in any codes that work. I will contact them again and see if they can come up with anything.