Welcome to the Community and thank you for posting. I can see that you've already had some help from AaronMartin, thanks!
I would like to look into the TiVo if it's being hot but have been unable to gain access to your account. I've sent you a 'Private Message' requesting some further information. You can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and I hope you're enjoying your Tuesday