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HelenHarris
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Catchup

Hi I haven't been able to get catchup tv for days is there a problem? Everything else is working fine?

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japitts
Well-informed
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Re: Catchup

Have you checked the service status page https://my.virginmedia.com/faults/service-status  as this is where service affecting faults should be documented?

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Forum Team
Forum Team
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Re: Catchup

Hi HelenHarris,

 

Welcome to the community Smiley Happy

 

I'm sorry to hear that you're getting an error when using On Demand right now.  I'll be happy to help check this out with you.

 

How are things looking today?  

 

If you are still getting any error messages if you can please let me know what the error message says and if it gives a code to quote, that would be awesome.

 

Keep me posted, I'm here to help if you need me. Smiley Happy

 

Collette.


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