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Ntb1986
Tuning in
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Catch up error c501

Hello. Whenever the wife tried to watch a program on catch up it is saying the service is unavailable. Sometimes it works though so its intermittent. Was wondering if there was something i could do to resolve it or wether i need to get someone from virgin to solve it?

Ive tryed going into settings and connecting to service again but no luck.

Thanks in advance
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paperman
On our wavelength
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Re: Catch up error c501

I too am getting error code c501. I am experiencing this when using catch up and also on catch up programs that I have put on My Shows using Link+.

 

 

 

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kwakskid
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Re: Catch up error c501

this is happening to me a lot also

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Forum Team
Forum Team
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Re: Catch up error c501

Hey there Ntb1986,

 

Really sorry to hear that you are having issues with our Catch Up service. Cat Sad

 

I will need to obtain some information from you so that I can locate your account. I've therefore sent you a private message.

 

You can find my message by clicking on the purple envelope icon near the top right of the Community page.

 

It looks like this! >>>

 

 

Catch you in a bit,

 

Nat_J


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