Menu
Reply
  • 3
  • 0
  • 0
Shelleyharris1
Joining in
177 Views
Message 1 of 6
Flag for a moderator

Catch up and on demand not working

My on demand,catch up, you tube and Netflix haven't been available since early Saturday evening. Can you tell me what the problem is and when it will be fixed?
Everything else is working perfectly fine.
Thanks
0 Kudos
  • 13.73K
  • 562
  • 962
Forum Team
Forum Team
149 Views
Message 2 of 6
Flag for a moderator

Re: Catch up and on demand not working

Hi Shelleyharris1

 

Welcome to the Community, I'm really sorry to learn about the problems with your Catch Up & On Demand services at the moment. 

 

I've not been able to locate your account to take a closer look at this for you, so I can do that, could you respond to the private message I've sent with the requested information? 

 

You can view the message by clicking the red envelope on the top left of this page.

 

Talk soon

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
  • 59
  • 0
  • 6
wing
On our wavelength
145 Views
Message 3 of 6
Flag for a moderator

Re: Catch up and on demand not working

I am in SE London and I just noticed I have the same issue. Spoke to VM tech support and they couldn't say whether the issue is external and they are sending me an engineer.

0 Kudos
  • 59
  • 0
  • 6
wing
On our wavelength
136 Views
Message 4 of 6
Flag for a moderator

Re: Catch up and on demand not working

Tivo is back on working now.

0 Kudos
  • 3
  • 0
  • 0
Shelleyharris1
Joining in
128 Views
Message 5 of 6
Flag for a moderator

Re: Catch up and on demand not working

Thanks for the reply I've rebooted my box and it is all back working now 😃
0 Kudos
  • 20.24K
  • 733
  • 1.51K
Forum Team
Forum Team
109 Views
Message 6 of 6
Flag for a moderator

Re: Catch up and on demand not working

Hi guys, 

 

Thanks for keeping us posted on this Smiley Happy


Glad to hear it's all working again for you. 

 

If you have any further issues, please let us know.

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos