new to TiVo just under two weeks ago, I haven't been able to watch a catch up programme in HD yet, had the option when theSky issue was there to watch in HD but that obviously didn't work, tried with BBC1 and C4 today and only SD versions.
thanks for reply, pretty sure that when TiVo first came out catch up was in HD, just returned to Virgin having been away for about 3-4 years, doesn't feel like it has improved over time, shame really as things generally get better with tech.
I've got the new V6 box and having the same issues with various shows. Trying to watch a show via catch up and get an error message when I try to watch the HD version but its OK if I watch the SD version even though the HD channel is available in Virgin. Surly I should be able to watch either SD or HD catch up shows. This is non BBC via iPlayer
It was happening on different channels. I have tried it again with the show Atlanta on Fox. It now allows me to was a HD version but the show keeps stopping every few minutes and I get the screen below. I look at the TiVo area but cannot find a reason for this. When i switch and watch the video in SD all seems to be fine. There is obviously an issue as first I couldn't event get the HD on Demand catch up to work and now it is working but cutting out frequently.
Thanks for getting back to us with this information.
What I would like to do next is to arrange for one of our engineers to take a closer look at this for you so I'm just going to pop you a private message which you will find if you click on the purple envelope at the top right of the screen.