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BillBudd
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Cannot use Sky Sports - reached device limit

Hi,

I am trying to use the Sky Sports app to watch live sports on my MAC.  I get a message:

Screen Shot 2016-05-16 at 08.19.40.png

In the Virgin Media TV Anywhere site it says I have two devices registered, one of which is the MAC I am trying to use.  What do I need to do.  I think there is a mismatch between what Sky thinks are my devices and Virgin.  Any help gratefully received.

Alan

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Re: Cannot use Sky Sports - reached device limit

Hi Alan

 

Thanks for posting back on the community.

 

I am sorry to see that you're unable to use Sky Sports on your Mac due to the error message.

 

As you have one device change available, when you get chance go back onto Sky Sports on your Mac and select a channel to prompt for registration. Hopefully this will work for you.

 

Let me know how you get on
Sam


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BillBudd
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Re: Cannot use Sky Sports - reached device limit

Sam,

It worked, thanks for the advice, much obliged.

Bill

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Re: Cannot use Sky Sports - reached device limit

Hey,

 

Thanks for the quick reply.

 

I'm glad this is now working for you, that's great Smiley Happy

 

If there are any further issues, by all means get back in touch.

 

Take care

Sam


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