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Dibbly
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Cancelled Tivo but still being charged?

Hi the other month my wife cancelled the tivo box because we never use it and our monthly bill should of been slashed by a fiver not alot I know but we are still being charged full price? Why? The box is disconnected and no longer in use as agreed over the phone....
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Olly
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Re: Cancelled Tivo but still being charged?

They cant talk about accounts on the forum or deal with that on your behalf. .Private data stuff etc.  You will have to ring the customer service people on 150 to get them to refund your overpayment.

 

Sorry couldn't help much Smiley Wink


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Olly
Fibre optic
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Re: Cancelled Tivo but still being charged?

They cant talk about accounts on the forum or deal with that on your behalf. .Private data stuff etc.  You will have to ring the customer service people on 150 to get them to refund your overpayment.

 

Sorry couldn't help much Smiley Wink

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Re: Cancelled Tivo but still being charged?

Thanks mate. Il try em again just the staff are useless sometimes.
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