Everything has been set up by the Virgin Engineer, but I cannot view my recordings on the second box (bedroom box), even when selecting the main living room box from the menu.
There are 2 scenarios;
1 - the living room box shows up with an exclamation mark and cannot be opened at all
2 - the box shows up correctly, the recordings show up, but then fail to playback once a show is selected.
Most common error shown is V401. Thanks all
Is one of the boxes using WiFi, as flaky WiFi connections are the usual cause of 401 errors.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile
Thanks for your reply. Yes the second box (bedroom upstairs) is wi-fi. Any ideas on how to resolve this at all?