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recycledelf
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Can't load recordings on 2nd box

Everything has been set up by the Virgin Engineer, but I cannot view my recordings on the second box (bedroom box), even when selecting the main living room box from the menu.

There are 2 scenarios;

1 - the living room box shows up with an exclamation mark and cannot be opened at all

or

2 - the box shows up correctly, the recordings show up, but then fail to playback once a show is selected.

Most common error shown is V401. Thanks all

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Superuser
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Re: Can't load recordings on 2nd box

Is one of the boxes using WiFi, as flaky WiFi connections are the usual cause of 401 errors.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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recycledelf
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Re: Can't load recordings on 2nd box

Hi,

Thanks for your reply. Yes the second box (bedroom upstairs) is wi-fi. Any ideas on how to resolve this at all?

Many thanks

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