A. misuse or neglect of, or accidental or wilful damage to, the equipment;
B. fault in, or any other problem (including set up and specification) associated with, your own equipment or any system that we do not cover; or
C. your failure to keep to this agreement.
You are responsible for maintaining any equipment that is relevant to the services which you own (for example, your television set, projectors, display monitors, computer interface card, printer and so on but not the equipment that we provide).
You may be able to do this with the US type TiVO, which is an open platform device. Virgin's closed platform TiVO is a totally different piece of kit, & any external copying, except using analogue methods, is blocked.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile