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Registered: ‎22-09-2016
Message 1 of 4 (111 Views)

Cable protector fallen off

Where the cable enters the house there was a plastic moulding covering the hole in the brickwork.  That cover has fallen off and needs replacing.

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Registered: ‎04-07-2016
Message 2 of 4 (82 Views)

Re: Cable protector fallen off

Hi BeeJay1,

 

Thanks for posting!

 

I've checked out your account and I can see you've spoken to our team to get this sorted out. Let me know how the appointment goes and give me a shout if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


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On our wavelength
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Registered: ‎22-09-2016
Message 3 of 4 (64 Views)

Re: Cable protector fallen off

Thanks for that.  Can't remember exactly when I reported this but seems a while ago and there has been no follow up from Virgin.  Are you able to poke them in the ribs?

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On our wavelength
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Registered: ‎22-09-2016
Message 4 of 4 (53 Views)

Re: Cable protector fallen off

Satisfactorily fixed today.

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