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JohnEgg
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C501

My Tivo box keeps running really slow - displaying the dial a lot of the time when trying to access 'My Shows' and keeps displaying the C501 error message

Please can you tell me how to fix this before I lose the will to live 

 

 

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Re: C501

Hi JohnEgg

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TV service recently.

 

I've been able to locate your account and run some tests on the set top box from our end for you, we're seeing some problems and I'd like to arrange for an engineer to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Talk soon

Craig


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