Menu
Reply
  • 268
  • 8
  • 17
stevef
Superfast
105 Views
Message 1 of 3
Flag for a moderator

C501, no on demand, no search and discover

Last few days on demand, search and catchup have been unavailable can someone check my tivo. No rush won't be using it until Monday.

0 Kudos
Reply
  • 268
  • 8
  • 17
stevef
Superfast
84 Views
Message 2 of 3
Flag for a moderator

Re: C501, no on demand, no search and discover

I see there are 4 open TV faults in my area that affect on demand and cause c501 error, hopefully will be fixed soon. Strange the v+ works fine, just the tivo affected. 

0 Kudos
Reply
  • 20.24K
  • 732
  • 1.51K
Forum Team
Forum Team
43 Views
Message 3 of 3
Flag for a moderator

Re: C501, no on demand, no search and discover

Hi stevef, 

 

Thanks for your post and apologies to hear that you are having an issue an issue accessing your On Demand and search functions. 

 

I have taken a look at the account and all is looking good in terms of the stats on the TiVo® box so nothing to worry about there. 

 

We're aware of an issue affecting customers with regards to their On Demand content and this has been raised under reference: F004717910. 

 

Our techs are already on the case and we're hoping to have things resolved shortly Smiley Happy 

 

Apologies for any inconvenience. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply