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SWeir64
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C501 error on my Tivo Box

I have C501 error on my Tivo Box and cannot access On Demand Movies.  I've reset the box 3 times and have tried to get through to customer services 3 times, each time I hand on for 30 mins then get cut off.  Please can someone help me sort this problem

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Forum Team
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Re: C501 error on my Tivo Box

Hi SWeir64,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

 

We recently had a network issue that likely caused this error on your box. Can you check to see if you're still getting the error?

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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coypu13
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Re: C501 error on my Tivo Box

Well i am still getting the error, eventually after much buffering. This is the 3rd night out of the last 5. Try just telling us the truth about what and why this is happening and stop raising our hopes by giving us false fix times!
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