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alm123
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C501 error and playback freezes

Hi

I started getting problems from yesterday with playback freezing.  None of the buttons would work and the only effective solution was to reboot the TiVo box. Today, I am getting C501 errors.  Disaster ... lost the first episode of Bake Off!

 [MOD EDIT: Subject heading changed to assist community]

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Re: C501 error & playback freezes

Hi alm, 

 

Thanks for your post and welcome to the Community. 

 

I'm really sorry to hear that you are having an issue with your TiVo® box. 

 

Checking the account it looks as though your hard drive is failing. We will need to get an engineer out to take a look at things and possibly replace the box. 

 

I have sent you a private message. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Thanks, 

Kath_F
Forum Team

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