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HairyFacedHuman
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C501 I'm my shows during a service connection

When going into my shows after watching an episode or wanting to watch an episode, when a service connection is in progress, the box freezes, the spinning circle, then the error. I have to exit my shows and wait until the service connection is complete before it will work again.

Any ideas other than restarting the box (I've tried that) are welcome.

---------------------------------------------------------------
This life hesitates to be enjoyed
Not the slightest prospect of change
Vicious circle
That I'd thought to have escaped
A lasting state of worry prolongs

Mirthless - by - Mirror Of Deception
(from the 2004 album - Foregone)
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Re: C501 I'm my shows during a service connection

Hi Lurgod,

 

Thanks for coming by Smiley Happy

 

How are things looking today?  If you're still experiencing the same issue, let me know and I'll be happy to help.

 

I look forward to hearing from you.


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HairyFacedHuman
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Re: C501 I'm my shows during a service connection

I've not had the problem since my original post but will let you know when / if it happens again.

---------------------------------------------------------------
This life hesitates to be enjoyed
Not the slightest prospect of change
Vicious circle
That I'd thought to have escaped
A lasting state of worry prolongs

Mirthless - by - Mirror Of Deception
(from the 2004 album - Foregone)
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Re: C501 I'm my shows during a service connection

Hi Lurgod,

 

Thank you for the update on this.  I'm glad to hear that the problem with the box freezing up during service connection is in progress has not happened again. If it does happen again, please let us know so we can investigate this further for you.

 

Kind regards.


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HairyFacedHuman
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Re: C501 I'm my shows during a service connection

It happened again last night. I'd just finished watching a recording of The Goldbergs, got to the end of the recording and selected delete. The box went to the episode screen instead of the list in My Shows, so I pressed the left button to get me back to My Shows. I was met with the spinning circle and then the error.

The error happened at 7.52pm.
The service connection started at 7.49pm.

If you need any other info please let me know.

Apart from this minor inconvenience, my TiVo works perfectly.

---------------------------------------------------------------
This life hesitates to be enjoyed
Not the slightest prospect of change
Vicious circle
That I'd thought to have escaped
A lasting state of worry prolongs

Mirthless - by - Mirror Of Deception
(from the 2004 album - Foregone)
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HairyFacedHuman
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Re: C501 I'm my shows during a service connection

Terri_P & Collette_T

Are you going to investigate this issue? I'd like to be kept updated on your findings.

Lurgod

---------------------------------------------------------------
This life hesitates to be enjoyed
Not the slightest prospect of change
Vicious circle
That I'd thought to have escaped
A lasting state of worry prolongs

Mirthless - by - Mirror Of Deception
(from the 2004 album - Foregone)
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Re: C501 I'm my shows during a service connection

Hi Lurgod,

 

Sorry for the delay, I'll be happy to help chase this up.

 

Can you please reply to my private message requesting further details? Smiley Happy

 


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HairyFacedHuman
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Message 8 of 8
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Re: C501 I'm my shows during a service connection

Is anyone willing to see if their box does the same as mine.

Do a network connection, and when it gets to 'loading', go into my shows. I am met with a spinning circle and then the c501 error.

It has happened many times for me. Maybe just bad luck that me going into my shows coincides with a network connection. It would be helpfull to see if it's just me or if it's happening to others.

---------------------------------------------------------------
This life hesitates to be enjoyed
Not the slightest prospect of change
Vicious circle
That I'd thought to have escaped
A lasting state of worry prolongs

Mirthless - by - Mirror Of Deception
(from the 2004 album - Foregone)
0 Kudos