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ihillsy
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C4 HD Breaks up & Pixelates


I am having problems with the picture pixelating on Channel 4 HD, but all other channels are fine.

Is it possible someone can check/test my TiVo, and progress this further?

Thanks
Ian

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Re: C4 HD Breaks up & Pixelates

Hi ihillsy,

 

Thanks for coming by Smiley Happy

 

I'm sorry to hear you're getting picture break ups on channel 4HD, I'll be happy to help check this out for you.

 

I have carried out some checks on your box remotely for you and signal and power levels are fine.  

 

I am currently looking into this with another team as we have had a couple of reports of the same thing.

 

Can you please let me know if it is just this 1 channel that's affected or other channels?

 

I look forward to hearing form you Smiley Happy

 

 


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ihillsy
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Re: C4 HD Breaks up & Pixelates

Colette,

 

Thanks for the remote check and confirmation that signal levels look ok.

 

I can confirm it is only C4 HD where we have this problem.

 

Ian.

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Re: C4 HD Breaks up & Pixelates

Thank you for your reply ihillsy,

 

And thank you also for confirming that it is just the one channel affected.

 

I am going to carry out some further checks.  I've noticed you have posted here also which is great Smiley Happy  

 

I have asked for anyone who is still getting this fault presently to power off/on the box and let me know so I can check each individual box.

 

If you can reply to me there that would be great.

 

See you on the other thread Smiley Happy


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