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DKivlin
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C133

Hi
For 5 days I've had error C133 on my TiVo box. No access to On Demand/Catch Up/Netflix.
No wifi either although devices look like they're connected they're not.
I've had a new modem sent which has made no difference atall.
It's £160 to buy out of my contract but I'm refusing to pay that if VM won't acknowledge (in any of my 5 phone calls) that they should be due me pro rata compensation for lack of service.
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Re: C133

Hi DKivlin

 

Welcome to the Community, I'm very sorry to learn about the problems with your service at the moment.

 

I've not been able to locate your account to take a closer look at this from our end unfortunately, so that I can do that would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the purple envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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