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Chunk-richards
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Message 1 of 12
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C133

Hi, my TV won't let me access the Internet, netflix or catch up, just keeps saying error C133, been like it all day???

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ozsat
Trouble shooter
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Message 2 of 12
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Re: C133

Known issue - you can check at Service Status

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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rps1013
Fibre optic
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Message 3 of 12
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Re: C133

Wait for it...

I can see the message now "we're sorry but we are experiencing technical difficulties in bringing you the exciting new channel BT Sport Europe"

Remember the launch of ITV 3 and 4 HD??
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zilch
Fibre optic
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Message 4 of 12
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Re: C133

The service status wording needs to be changed - an engineer is on their way? It's taking a long time for them to get there!!!!
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Tintin1
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Message 5 of 12
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Re: C133

This is ridiculous, it has been 4 days now, can't watch any catch up or Netflix, when is virgin sorting this out?

 

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Forum Team
Forum Team
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Message 6 of 12
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Re: C133

Hi All,

 

I'm sorry for the disruption you're experiencing with this error.

 

How are things looking today?  This issue should be resolved now, if you're still getting this error, let me know and I can help check this out for you.

 

Even if it is working ok for you, it would be great to hear from you. 

 

Keep me posted, I'm here to help Smiley Happy


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hedmax
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Message 7 of 12
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Re: C133

I am currently having the same error on my virgin TV.  Any assistance in sorting it out

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Moderator
Moderator
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Message 8 of 12
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Re: C133

Hello hedmax, 

 

Welcome to the forums, and can I say I'm sorry to hear that you were experiencing the C133 error the other day, I know how frustrating this can be. 

 

I've done some testing and all looks great on your connection right now, though I can see that at the time you made this post, we were aware of a local issue which would've caused this fault. 

 

Could you please check again and let me know if you are still experiencing any issues. 

 

Cheers and apologies once more

 

Huw


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kezbomb
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Message 9 of 12
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Re: C133

Just upgrade from 70+ channels to 130+ channels, i have no new channels that i can see and the c133 error. Any help please?
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Forum Team
Forum Team
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Message 10 of 12
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Re: C133

Hi kezbomb,

 

Welcome to the community and thanks for posting.

 

I'm very sorry to hear you're unable to view the new channels you've subscribed to. This can sometimes take a few hours to come through on the box.

 

I've managed to locate your account. I can see a network signal was sent through at the early hours of today to get the box updated. Can you confirm if the channels are now there?

 

Please let me know if you have any further problems.

 

Thanks


Rich
Forum Team
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