Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that you have had problems with Catch Up and On Demand TV.
I have been able to access your account via your Forum details and have sent new signals to your equipment. Please reboot your equipment and retest the service.
Let me know how this goes for you.
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help
Thank you for getting back to me. I'm glad to hear that your TiVo® is working for you now.
Please don't hesitate to get back in touch with us if you have any further problems.