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C133 error in CO3 3TR

Hi there, I'm getting a C133 error message but no record of work in the CO3 3TR area.  Engineering on the way is it?

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Re: C133 error in CO3 3TR

Hi MarvinSuggs


Welcome to the Virgin Media Community, I'm massively sorry to learn about the problems you're experiencing with your TV service at the moment. 


I've been able to locate your account and run some tests on this for you. We're seeing some problems with the TiVo box and I'd like to arrange for an engineer to come and take a closer look if you're available?


I've sent you information regarding this in a private message, you can view the message by clicking the red envelope on the top left of this page. Sorry again for the inconvenience this has caused, we're looking forward to putting it right!


We'll talk soon


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