Network functions have been down for two days now. Have disconnected the power supply and the cable feed three times without any effect. Since this fault occurred, the TV Anywhere App is saying that we have an invalid media access key.
There are some faults recorded for TV services in this area (N5) so have held off until now. Is this a generic issue for the area (from the absence of other comments in the forum I suspect not) and if so is it being fixed?
Many thanks for taking the time to come back to the Community and speaking about your issue.
I'm very sorry to learn about the C133 error you've been having in the home, I'd love to help.
I've been able to locate your account and I've tried to run some tests but upon my efforts It seems like the box is off. Can you tell me if this was indeed off at the time of my message? If so please can you turn on all devices please?
Let me know ASAP and I'll be sure to have something for you soon.