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Rebecca6558
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C133/C130 network issue

No connection to apps or catch up due to network connection not working - have tried reconnecting with no joy for the last couple of days. Are there any issues in the EH3 area? Thanks
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Forum Team
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Re: C133/C130 network issue

Hello Rebecca6558,

 

Welcome to the community Smiley Happy

 

Sorry to hear you're experiencing issues with your Catch Up and On Demand.

 

I would like to take a look into this for you so I will need to gain access to your account and perform some checks.

If you click on the purple envelope at the top right of your screen you will see a message waiting for you requesting further details.

 

Speak to you soon

Rose
Forum Team


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