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EmilyHop93
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C130

I have this error message on my TiVo box and have done since Monday when searching the error on the box it is telling me the wireless network wire is not connected I have checked this and it is.
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EmilyHop93
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Re: C130

Also my wifi keeps dropping out as well through out the day all wires again connencted
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Re: C130

Hi Emilyhop93

 

Welcome to the Community, I am so sorry to learn about the problems with your Virgin Media service at the moment.

 

I've not been able to accurately locate your account to take a closer look at this from our end unfortunately, so I'm able to do that, would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the purple envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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