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Dmarr
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C130

Hey there! Wondering if anyone can help. We keep receiving the message error "network availability (c130) and when I check further in settings it's saying network cable unplugged. Have checked and everything seems connected and secure. Help?! Any ideas? Thanks
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EightBall
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Re: C130

The message that you're seeing means that there is no return path lock and that catchup/on demand services will not work.

This can be caused by a number of different issues, but is rarely anything to do with an unplugged cable.

Other than landline, how many devices do you have? (e.g. Superhub, Tivo, VHD, V+).

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Dmarr
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Re: C130

We have the tivo downstairs and a standard box upstairs ?? Sorry not really good with all this stuff
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Forum Team
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Re: C130

Hello Dmarr,

 

Sorry to hear you were experiencing issues with your TiVo® and a warm welcome to the community.

 

I have been able to locate your account and check the status or your TiVo® and everything looks okay from this side. I can also see it has been rebooted recently so can I just confirm you're still experiencing the same issue?

 

Looking forward to hearing from you

 

Rose
Forum Team


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