Hi! I've had a c130 message on and off for a few days while catch up has been unavailable. But today it's been unavailable all day. When checking connection it says ethernet cable disconnected. It isn't. I've disconnected everything and put it all together again and rebooted a few times. No joy.
Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TV service recently.
I've not been able to accurately locate your account to take a closer look at this from our end for you unfortunately. So that I can do that, could you respond to the private message I've sent with the requested information?
You can view the message by clicking the envelope on the top right of this page.
Apologies again for the inconvenience caused, we're looking forward to hearing from you