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7936
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C130 message with no On Damand or Catch Up services for 5 days

Flashing green light on box for days and loss of service. Rebooted etc but still saying no network availability. Called 150 and said would send message to box but no change.

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Re: C130 message with no On Damand or Catch Up services for 5 days

Hi 7936,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your On Demand and Catch Up service. Has this issue been fixed for you?

If you are still having a problem with this, please let me know so that I can look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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