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Lucyvicyoung
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C130 error message

I have a C130 error code and a flashing heart on front of box. Switched off and on 3 times and checked all cables pushed in. Any ideas?!!
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Superuser
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Re: C130 error message

Flashing Heart light means the box has no connection back to VM. What did the Faults team say when you talked to them about it?

You'll get an immediate response if you give them a ring on 150 (from 08:00 until midnight, every day), or use the Contact Us link at the bottom of this page to initiate a live chat (from 08:00 until 20:00, Monday to Saturday)

This is primarily a user community forum and while the VM forum team do endeavour to read and, where appropriate, respond to every thread, it can take them a few days to wade through the volume of posts. So for an technical issue, which this seems to be, your best line of inquiry is through the Faults team via the methods above.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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Forum Team
Forum Team
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Re: C130 error message

Hi Lucyvicyoung

 

Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your TV service lately.

 

I've been able to locate your account to run some tests and we;re not detecting any errors from our end at the moment. I hope that means that the service is working as it should for you?

 

If not, get in touch and I'll see about getting this issue escalated as soon as possible.

 

Apologies again for the inconvenience caused

Craig


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