I've had no internet connection or Netflix/apps for a few days now. All cables are firmly attached, Ethernet and coaxial. Help!
[MOD EDIT: Subject heading changed to assist community]
Welcome to the Community!
Sorry to hear you're having trouble with your services.
I've run diagnostics on your equipment and everything appears to be online at the moment. Are you still having trouble with this?
Look forward to hearing from you!
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