For over 10 days now I have not been able to use Catch Up on my TiVo. I have tried resetting the TiVo without success. On Calling 150 I am continually advised there is an intermittent fault on TV and broadband in the HA5 1TZ area. I left my mobile number for text updates but none have come. When will this be fixed so that I can call 150 to report my C130 problem?
I am sorry that you have been getting this error on the TiVo®. I have taken a look into this for you to see what's happening and at the moment there is a known issue that our network engineers are working to resolve.
Our estimated fix time is currently set for 12th May 12.30pm. If by this time the issue has not resolved, please don't hesitate to ask for an update.
I'm sorry for the disruption caused. We're here to help if you need us.
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