• 2
  • 0
  • 0
Joining in
Message 1 of 2
Flag for a moderator


Lately my signal has been woeful ive used data. Ive recently brought a tv up stairs and an old tivo box which ive had the cable from downstairs run up stairs so all is good except it wont download and have tv on? Help
0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
Message 2 of 2
Flag for a moderator

Re: C119

Hi PaulMadders123,


Many thanks for taking the time to write to us, I'm sorry to read that the signal hasn't been the best. 


I have been testing the TV services and whilst I've not been able to find a detectable issue, it may help by doing a few checks on the box to see if the cables are correctly in and tight with no kinks?


On another test, I was able to see that there is an issue with any broadband services you may have in the home. This would need to be looked at by and engineer and I'd like to arrange this for you. You'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy


Many thanks and speak to you soon Smiley Happy





Who's who? Find out more about our community members. Good folk to know

0 Kudos