Menu
Reply
  • 6
  • 0
  • 0
Kazza1970
Tuning in
86 Views
Message 1 of 2
Flag for a moderator

Break up of picture and slow motion when watching live or recordings

The last few weeks watching tv live or recordings on my TiVo are breaking up and the picture goes into slow motion or pixels break up. It's getting worse. Checked my cables and they are fitted correctly, also checked on Virgin website for any service status problems in my area...still no explanation. It's becoming worse and programmes are sometimes unwatchable. Advise please. I will co fact Virgin customer service  tomorrow but notice a few others experiencing problems too. 

0 Kudos
  • 7.31K
  • 304
  • 648
Moderator
Moderator
62 Views
Message 2 of 2
Flag for a moderator

Re: Break up of picture and slow motion when watching live or recordings

Hi there kazza1970, 

I'm really sorry to hear of the issues you've been getting with your TiVo®. 

I've replied to your other thread regarding this issue.

Apologies once again. 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos