Hi, My TV screen says ' please do not switch off your set-top box. We're updating your digital TV service, which may take a few minutes. Your box will restart automatically when this is complete.'
It's been updating stage 1 of 3 for the last 8 hours. I read through the advice and I tried unplugging it waiting and plugging it back in but it's still saying the same thing. The task bar moves slowly but it has gone round several times and it's still on stage 1. Please help. Thanks