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nrichards
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Box Sets not loading

Hi,

I've not been able to get any box sets to load since Friday evening, you can select the program but when it should load the episodes I just get a blank screen. Any ideas how to resolve please as Virgin aren't saying there are any issues.

Thanks.
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Re: Box Sets not loading

Hi nrichards,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with the Box Sets.

 

Have you tried performing a mains reset on the TiVo®? Just switch the TiVo® off at the mains for a minute, then switch it back on.

 

Does this issue affect both of your TiVo® boxes or just the one?

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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