Hi. My tivo box seems to be stuck on some sort of bootloop. It restarted itself twice last week and it's not come back on since. It gets as far as the starting up screen then starts all over again. Any ideas?
Welcome to the Community, I'm really sorry to learn about the problems you've been experiencing with your service recently.
I've been able to locate your account to take a closer look at this from our end and I can see some issues being detected with the set top box. As a result, I'd like to arrange for a member of the team to come and take a closer look, if you're available?
I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.