Menu
Reply
  • 14
  • 0
  • 1
SMCF
Tuning in
257 Views
Message 1 of 5
Flag for a moderator

Boot Loop

Hi - Our Virgin tivo box is stuck in a boot loop.

Its been going slow for a few days and this morning just wouldn't load up.

Can someone help?

Tags (2)
0 Kudos
Reply
  • 14
  • 0
  • 1
SMCF
Tuning in
248 Views
Message 2 of 5
Flag for a moderator

Re: Boot Loop

ok, it's just come back on - can i get some diagnosics run on my box?

0 Kudos
Reply
  • 20.16K
  • 732
  • 1.5K
Forum Team
Forum Team
224 Views
Message 3 of 5
Flag for a moderator

Re: Boot Loop

Hi SMCF, 

 

Thanks for your post and apologies to hear that your box got stuck in a loop Smiley Sad 

 

I'm glad it's come back online however taking a look at the box, your downstream power levels need some adjusting. 

 

We'll need to arrange for an engineer to come out and take a look and what's going on. They will also adjust the levels so things should hopefully calm down with the TiVo®. 

 

I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Speak soon,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply
  • 14
  • 0
  • 1
SMCF
Tuning in
204 Views
Message 4 of 5
Flag for a moderator

Re: Boot Loop

hi - Replied to your message.

0 Kudos
Reply
  • 5.06K
  • 180
  • 309
Forum Team
Forum Team
187 Views
Message 5 of 5
Flag for a moderator

Re: Boot Loop

Hello SMCF,

 

Just to let you know your message has been seen and replied to so if you click on the purple envelope at the top right of the screen you will see a message waiting for you.

 

Kind regards

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply