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Markw42
On our wavelength
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Being mugged off time and time again

virgin media are continuing to mug their customers off as far as error 319 is concerned. Every single time they keep putting the date back of when it is supposed to be fixed yet they continue to take people's money. Well enoughs enough if they won't get their finger out and sort it then I will do something about it!

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jonathanlouis
Knows their stuff
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Re: Being mugged off time and time again

best easy way around this is 150 who can take your issue serious or wait for forum team to talk about this they can sort this for you they will talk privately to you on private message thats with you and team all the best jonni
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Forum Team
Forum Team
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Re: Being mugged off time and time again

Hello Markw42,

 

Welcome to the community and I'm sorry to learn that you've been experiencing issues with the On Demand service. 

 

I would like to take a look into this for you but I will need to gain access to your account so if you click on the purple envelope at the top right of your screen you will see a message waiting for you requesting further details.

 

Speak to you soon

Rose
Forum Team


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