Have you signed up for the beta trial, http://community.virginmedia.com/t5/News-and-events/My-Virgin-Media-app-Beta-Trial/m-p/3193919#U3193... if you are lucky you might get early access to the next version.
I've had enough of slow service - a box that takes an age to switch from screens and a huge monthly bill -
my task today is to find a better service! (One that does what I'm paying for)!!
im done with VM who are very expensive and I feel thoroughly ripped off paying for a shabby service.