For the last 2 days the picture on my TiVo box is pixelated and some channels saying no signal. It's funny how you put the price up then this happens? I've done the recommended and still the same but mainly evenings it happens!
I'm sorry to hear about the trouble with your TV service lately, I've been able to locate your account and run some tests on the set top box from our end for you.
We're seeing some problems being detected and I'd like to ask a member of the team to come and take a closer look at this, if you're available? I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.